Standards and Procedures of the Office of Language Access: Section 11.00: Processing Bills, Interpreter Invoices, and Extraordinary Requests for Per Diem Court Interpreters

Section 11.00 of the 2024 Standards and Procedures of the Office of Language Access

11.01 Requirement to Submit Daily Service Invoices

Per diem court interpreters are required to electronically submit complete and accurate Daily Service Invoices for all assignments, utilizing OLA approved software.

11.02 Extraordinary Requests

A court making an extraordinary request must submit a written request to OLA. For payment, per diem court interpreters assigned to extraordinary requests, shall capture these requests on their interpreter invoices and provide their associated travel expense receipts including mileage, accommodations, and meals, as applicable. Out-of-state mileage will be reimbursed at the statewide rate on a per mile basis. The Trial Court reserves the right to audit, research, and investigate any individual or corporation receiving payment for services rendered.

11.03 Processing Interpreter Invoices

OLA management and the Fiscal Accounting Office will process interpreter invoices received from per diem court interpreters in a timely manner. The Massachusetts Management Accounting and Reporting System (MMARS) governs the payment process for all Trial Court expenditures. Interpreter invoices with missing required information will not be processed and may be returned to the per diem court interpreter. The invoices are subject to the Comptroller’s Office 45-day payment policy.

11.04 Verification

OLA management will verify each per diem court interpreters’ invoice by utilizing all relevant information and databases to ensure the per diem court interpreter provided service to the court on the day for which the interpreter is seeking payment. OLA will not approve any service invoiced by a per diem court interpreter that was not actually provided.

11.05 Authorization

The Payment Request Commodity Form with the accompanying interpreter invoices must be approved for payment by the Manager of Accounting or the Manager’s designee.

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