Standards and Procedures of the Office of Language Access: Section 13.00: Reports and Statistics

Section 13.00 of the 2024 Standards and Procedures of the Office of Language Access

13.01

OLA will gather statistics, conduct studies and make reports of the results thereof and of the administration of the program generally. OLA will further retain statistical reports that reflect the need for court interpreters by court department, court division, geographic region, and language.

13.02

All interpreters shall enter into Teamwork (or OLA software system in use) all add-on events (such as walk-in default removals, new arrests, and complaints for protection from abuse) for which they interpreted and should include the following data fields:

  • Name of the court interpreter,
  • Dates of service,
  • Language,
  • Court(s) where the service was provided, and
  • Name(s) and docket number(s) of the proceeding(s).

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