When to call the Poison Control Center, and when to call 911

Both resources are available 24 hours a day, 7 days a week

When to call 911

Call 911 if a person stops breathing, collapses, or has a seizure.

These are signs of an emergency in which the victim needs emergency medical help immediately.

When to call the Regional Poison Control Center:

  • If there’s been a poisoning and the person has NOT stopped breathing, collapsed, or had a seizure (if the victim DOES stop breathing, collapses, or has a seizure, call 911 right away)
  • If you’re concerned about a possible poisoning
  • To ask a poison prevention question
  • To ask for poison prevention materials

If you match any of the criteria above, please call 1 (800) 222-1222 right away.

Important Reminders for Calling the Poison Control Center

Do not wait for the victim to look or feel sick

Do not treat the person yourself (especially, DO NOT treat with ipecac syrup, milk, or try and make the person throw up)

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