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Managing your Unemployment Benefits

If you're receiving unemployment benefits, learn more about managing your claim.

If you're receiving unemployment benefits, you must continue to search for work and request weekly benefits each week. Learn more about your unemployment claim, from what affects your weeky benefits to how to report changes in your information to the Department of Unemployment Assistance (DUA).

First time? Start here.

Contact Information

Address

Boston Walk-In Center
Charles F. Hurley Building, 19 Staniford St., Boston, MA 02114

Phone

Monday-Friday 8:30 a.m.–4:30 p.m.

Monday-Friday 8:30 a.m.–4:30 p.m.

To request weekly benefits, daily 6 a.m.–10 p.m.

To check your claim or benefit payment status

More Information

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