MassHR Employee Service Center (ESC)

Your first point of contact for Employee Self-Service support

Contact Us

Phone

Available Monday - Friday, 6:30 AM – 5:30 PM
Main 617-979-8500
Toll-Free 855-447-7778
TTY 617-248-0546
Fax 617-248-0686

Online

Email MassHREmployeeServiceCenter@Mass.gov

Who we serve

View the list of agencies supported by the MassHR Employee Service Center.
If your agency is not listed you should contact your HR Department for help with Self-Service, Extended Illness Leave Bank, and Tuition Benefits.

How are we doing?

View our Service Delivery scorecards

Provide feedback using our Customer Feedback Form

What would you like to do?

Top actions & services

Login to Employee Self-Service  
Learn about Employee Self-Service  
Access Employee Self-Service E-Forms  
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We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

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