MassHR Employee Service Center (ESC) | Mass.gov

Your first point of contact for Employee Self-Service support

Contact Us

Phone

Available Monday - Friday, 6:30 AM – 5:30 PM

Main 617-979-8500

Toll-Free 855-447-7778

TTY 617-248-0546

Fax 617-248-0686

Online

Email MassHREmployeeServiceCenter@Mass.gov

Who we serve

View the list of agencies supported by the MassHR Employee Service Center.
If your agency is not listed you should contact your HR Department for help with Self-Service, Extended Illness Leave Bank, and Tuition Benefits.

How are we doing?

View our Service Delivery scorecards

Provide feedback using our Customer Feedback Form

Top actions & services

Login to Employee Self-Service

Learn about Employee Self-Service

Access Employee Self-Service E-Forms