Information for staffing agencies

The Department of Labor Standards regulates staffing agencies.

Staffing agencies must be either licensed as employment agencies or registered as placement agencies by the Department of Labor Standards in order to conduct business in the state, regardless of whether or not the agency has a physical office within state borders, in accordance with the Employment Agency Law, M.G.L. c. 140, §§46B and Regulation, 454 CMR 24.00.

On August 7, 2012, the Temporary Workers Right to Know bill was signed into law (“TWRTKL”). The effective date of this law, which amended Massachusetts General Laws Chapter 149, Section 159C, was January 31, 2013. DLS administers the TWRTKL, while the Office of the Attorney General is the enforcing entity. DLS promulgated regulations to implement the TWRTKL which further spells out the obligations of staffing agencies.

Information for staffing agencies

Link to ePLACE for initial license and registration application

Sample job order forms (in multiple languages)

Notice of Temporary Workers’ Rights under the TWRTKL

Employment Agency and Temporary Workers Right to Know Regulations - 454 CMR 24.00

Employment Agency Law, M.G.L. c. 140, §§46A-46R

Temporary Workers Right to Know Law, M.G.L. c. 149, §159C

Who is responsible for keeping temporary workers safe?

Massachusetts Department of Public Health safety alert – temporary workers

Massachusetts Department of Public Health safety alert – temporary workers (Spanish)

Massachusetts Department of Public Health safety alert – temporary workers (Portuguese)

OSHA Webinar: Protecting the safety and health of temporary workers
Webinar presented by the Occupational Safety and Health Administration and the American Staffing Association July 18, 2013 as part of OSHA’s initiative to protect temporary workers.

Recommended practices for protecting temporary workers
Best practices for protecting temporary workers from NIOSH and OSHA

OSHA: Protecting temporary workers

OSHA Bulletin: Injury and Illness Recordkeeping Requirements – Temporary Workers
Bureau of Labor Statistics preliminary data from the Census of Fatal Occupational Injuries shows fatal work injuries involving contractor worker fatalities, including temporary help service workers, accounted for 708 or 16% of the 4,383 fatal work injuries in the U.S. reported in 2012. Additional details are available at http://bls.gov/iif/home.htm.

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