Underground Storage Tank Program (UST)

Due to the COVID-19 emergency, all UST Program staff are working remotely and are available by email. 

In addition, UST Program staff are checking their voicemail periodically during the day. If you do not know the person’s email that you are trying to reach, please send your email to the UST Program’s general mailbox at dorust@dor.state.ma.us. This mailbox is monitored throughout the day.

The UST Program fax number (617-626-3121) is not being monitored.  Please contact the UST Program staff member handling your case before faxing any information.

There may be delays in our response time due to the temporary communication and technology limitations. 

Your patience and understanding is appreciated.

The Massachusetts Underground Storage Tank Program (UST Program) was established to administer the Massachusetts Underground Storage Tank Petroleum Product Cleanup Fund (Fund). The Fund was created in in 1991 pursuant to Massachusetts General Law Chapter 21J.

The purpose of M.G.L. c.21J is to:

• Prevent the need for environmental cleanup actions and
• Expedite environmental cleanup actions by providing partial reimbursement to owners or operators of UST systems for
  • Costs
  • Expenses and
  • Other obligations incurred as a result of releases of petroleum products from UST systems.

The UST Program also allows for reimbursement for any claims for

• Bodily injury
• Property damage and
• Damage to natural resources,

which are assessed against an owner or operator of a UST system. 
Learn more about the program.   

UST Delivery Fee Rate Change Starting 1/1/2020

IMPORTANT: In accordance with 2013 legislation, the Delivery Fee imposed under Mass. Gen. Laws c. 21J is required to be adjusted at the beginning of each calendar year by the percentage, if any, by which the consumer price index, as defined in section 1 of the Internal Revenue Code (26 U.S.C. sec. 1) for the preceding year exceeds the consumer price index for the calendar year that ends before such preceding year. Effective January 1, 2020, the UST Delivery Fee will increase from $268.60 per Delivery Load of 10,000 gallons to $273.70 per Delivery Load (i.e., 2.737 cents per gallon).

As a reminder, the monthly UST Delivery Fee reporting form (Form 500) must be filed electronically through the MassTaxConnect system. Please refer to the related What’s New Item below for more information about electronic filing.

See what else is new with UST.

All other delivery services use our location as an address.