EOTSS Product and Service Catalog

Use this request item to request or modify ITL users and groups.

Request Jira services.

EOTSS provides Linux OS hosting platforms to host applications on both Cloud and On-prem Platforms, along with fully managed services for Linux Operating Systems and Administrations.

Use this service when you have a large amount of external recipients OR a combination of both internal and external recipients.

EOTSS provides reliable and secure, centrally managed Mainframe hosting services for the Commonwealth of Massachusetts.

An enterprise-managed file transfer service for Commonwealth agencies and their business partners.

Managed File Transfer (MFT) Service P2P is a secure ad hoc on-line file transfer service offered to the agencies of the Commonwealth and their business partners.

Get support or request an account for content editing on Mass.gov and third-party tools.

The Virtual Assistant (VA) is a Gen AI powered chatbot available on Mass.gov that helps the public quickly find information, navigate applicable services, and get answers to common questions.

Request MassMail services that are not currently available by name in the Service Catalog and/or request Coreview Access.