Official websites use .mass.gov

A .mass.gov website belongs to an official government organization in Massachusetts.
Secure websites use HTTPS certificate

A lock icon or https:// means you’ve safely connected to the official website. Share sensitive information only on official, secure websites.

Skip to main content

Contrast Settings
We are testing UserWay, a tool that will let you change color contrast and other visual styles. Click the button below to open the settings.
If you'd like to share your feedback on this specific feature and help us make the site more accessible, please fill out this short survey.
State Organizations
Log In to...
Top-requested sites to log in to services provided by the state

Virtual Gateway

Unemployment Online

Child Support Services

EEA
Department of Public Utilities
Transportation Oversight Division
File a complaint against a bus, moving, or towing company

This page, File a complaint against a bus, moving, or towing company, is offered by
Transportation Oversight Division

File a complaint against a bus, moving, or towing company

Fill out this form to file a complaint with the Transportation Oversight Division

Online Form - File a complaint against a bus, moving, or towing company

Department of Public Utilities Transportation Oversight Division

Address

Department of Public Utilities Transportation Oversight Division

One South Station, 3rd floor, Boston, MA 02110

Directions

Phone

Main Call Department of Public Utilities Transportation Oversight Division, Main at (617) 305-3559

Office Hours Mon - Fri 8:45 am to 5:00 pm

Online

Email Email Department of Public Utilities Transportation Oversight Division at DPU.Transportation@mass.gov

Help Us Improve Mass.gov with your feedback

Did you find what you were looking for on this webpage?

Yes

No

If you have any suggestions for the website, please let us know. How can we improve the page?

Please do not include personal or contact information.

The feedback will only be used for improving the website. If you need assistance, please contact the Department of Public Utilities. Please limit your input to 500 characters.

alert

Need to report abuse or request urgent assistance? Use these contacts instead

Please remove any contact information or personal data from your feedback. You will NOT get a response.

If you need assistance, please contact the Department of Public Utilities.

Please let us know how we can improve this page.

Please remove any contact information or personal data from your feedback. You will NOT get a response.

If you need assistance, please contact the Department of Public Utilities.