Transportation Oversight Division

The Transportation Oversight Division regulates the rates and practices of common carriers used to transport passengers and property, including trucks, railways, buses, household moving companies, towing companies, and hazardous waste companies. In addition, we license all intrastate Massachusetts-based motor bus companies. The most critical function of the Division is public safety.

Contact Us


Department of Public Utilities Transportation Oversight Division
One South Station, 3rd floor, Boston, MA 02110


Office Hours Mon - Fri 8:45 am to 5:00 pm


(617) 478-2598

Who we serve

We oversee the following:

  • Massachusetts Bay Transportation Authority (MBTA)
  • Motor coach companies
  • Motor bus drivers
  • Regional Transit Authorities (RTAs)
  • Highway rail grade crossings
  • Moving companies
  • Tow companies that tow for police and trespass tows
  • Commercial common carriers 

What would you like to do?

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Transportation Oversight Division information

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