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Transportation Oversight Division

The Transportation Oversight Division regulates the rates and practices of common carriers used to transport passengers and property, including trucks, railways, buses, household moving companies, towing companies, and hazardous waste companies. In addition, we license all intrastate Massachusetts-based motor bus companies. The most critical function of the Division is public safety.

Quick Links

Find a licensed carrier and file a complaint
Find a licensed carrier and file a complaint 
Apply for a bus driver certificate
Apply for a bus driver certificate 
Apply to be an intrastate passenger carrier
Apply to be an intrastate passenger carrier 
Apply to perform involuntary tows
Apply to perform involuntary tows 
Apply to move household goods intrastate
Apply to move household goods intrastate 

Contact Us

Address

Department of Public Utilities Transportation Oversight Division
One South Station, 5th floor, Boston, MA 02110
Directions 

Phone

Main (617) 305-3559

Office Hours Mon - Fri 8:45 am to 5:00 pm

Fax

(617) 478-2598

Who we serve

We oversee the following:

  • Massachusetts Bay Transportation Authority (MBTA)
  • Motor coach companies
  • Motor bus drivers
  • Regional Transit Authorities (RTAs)
  • Highway rail grade crossings
  • Moving companies
  • Tow companies that tow for police and trespass tows
  • Commercial common carriers 

What would you like to do?

Top actions & services

For Customers of Moving, Towing, or Bus Companies  Information for Bus, Moving, and Towing Companies  File unified carrier registration 

More actions & services

DPU Oversight of Rail Transit  Involuntary trespass towing rates and regulations 

Upcoming Events

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Related organizations

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