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Health Care Facilities: Consumer Information

Learn how to file a complaint about a health care facility, view tools to compare facilities, and find information about individual facilities licensed or certified by the Division of Health Care Facility Licensure and Certification.

The Commonwealth is committed to protecting patient safety, quality of care, and access to essential health care services.

File a complaint

Do you have concerns about care provided at a hospital, nursing home, or other health care facility licensed by the Division of Health Care Facility Licensure and Certification? Learn how to file a complaint.

File a complaint regarding a hospital  File a complaint regarding a nursing home or other health care facility 

Find a health care facility near you

Search for hospitals, clinics, nursing homes, and other types of health care facilities in Massachusetts. You can also compare information about the quality of care at Medicare-certified health care facilities on medicare.gov.

Search for health care facilities in Massachusetts  Find & compare Medicare-certified facilities  Where to go for medical care when you are sick or hurt  Find urgent care and retail clinics 

The dashboard provides capacity data for hospitals across the state. You can compare data about hospital capacity and can make informed decisions, such as choosing facilities that are convenient and may be less capacity strained.

Health care capacity interactive dashboard 

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