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Adobe Creative Cloud - All Apps License

Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. Creative Cloud includes Photoshop, InDesign, Premiere Pro, Illustrator, Adobe Xd, Acrobat DC, and more (see "More info" below).

EOTSS End User and IT Service Support

Phone

24x7x365 support for Commonwealth end users

for agency/Secretariat IT help desks and support personnel

The Details of Adobe Creative Cloud - All Apps License

What you need for Adobe Creative Cloud - All Apps License

Required information:
  • Contact Name
  • Contact Phone Number
  • Email Address
  • Secretariat
  • Agency
  • Computer name*
  • Note if you want to add (provision) or remove (deprovision) the user
  • Reason for software request

*Not sure what your "computer name" is, or where to find it?  Click the following link to find out: How to find your computer name

Fees for Adobe Creative Cloud - All Apps License

Name Fee Unit
Adobe Creative Cloud - All Apps license $66 per license per month

How to request Adobe Creative Cloud - All Apps License

Who can request?

Commonwealth employees, whether or not currently supported by EOTSS.

ITL approval required?

YES

How?

Request online:

ServiceNow Portal

Adobe Creative Cloud ServiceNow Request step-by-step instructions

If you do not have a ServiceNow account:

Submit a general Ticket via email, including the required information listed under the "What you need" section of this page

MassGov@Service-Now.com

More info for Adobe Creative Cloud - All Apps License

The Adobe Creative Cloud - All Apps bundled license includes concurrent access to:

  • Acrobat Pro DC*
  • Photoshop*
  • Illustrator*
  • InDesign*
  • Adobe XD
  • Lightroom
  • Acrobat Pro
  • Animate
  • Dreamweaver*
  • Premiere Pro
  • Premiere Rush
  • After Effects
  • Dimension
  • Audition
  • InCopy
  • Lightroom Classic
  • Media Encoder
  • Character Animator
  • Prelude
  • Fuse
  • Bridge
  • Stock**

*This app is also available as a single app ("standalone") license

**Also included with Photoshop, Illustrator, InDesign and Dreamweaver single app ("standalone") licenses

Contact for Adobe Creative Cloud - All Apps License

Phone

24x7x365 support for Commonwealth end users

for agency/Secretariat IT help desks and support personnel

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