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Log in or Sign Up: Unemployment Services for Employers

Learn how how to create or log in to your Unemployment Services for Employers account. Anyone handling unemployment insurance for your organization will need to create their own account.
Starting May 6, 2025, you will access the Unemployment Services for Employers system with your MyMassGov Business account.
Create a MyMassGov business account  Log in to Unemployment Services for Employers 

Contacts

Department of Unemployment Assistance

Phone

Call Department of Unemployment Assistance at (617) 626-5075

Online

Unemployment Services for Employers Log in as an employer or TPA 
Learn more about this organization 

The Details

MyMassGov

Unemployment Services for Employers uses MyMassGov, a secure, single sign-on service. Starting May 6, 2025:

  • You’ll log in using your MyMassGov account
  • If you don’t have one, the system will guide you through creating one
  • If you do have one, you’ll be prompted to link your MyMassGov and Unemployment Insurance for Employers accounts

We recommend using your work email address when setting up your Unemployment Services for Employers account with MyMassGov.

How to register

To sign up for access to the Unemployment Services for Employers online system you must first register for a MyMassGov business account.

  1. Go to the Unemployment Services for Employers website and log in using your MyMassGov business account
  2. Follow the system prompts to link the email address used to register your MyMassGov account to an existing email address on a DUA employer account
  3. You'll see a message that setup was successful – select Submit to complete the setup
  4. You can now log into Unemployment Services for Employers using the new credentials

If you get a message that setup was unsuccessful, it means the email address you used for the MyMassGov account is not associated with an existing DUA employer account. 

  1. Fill out a User Designation Form
  2. Go to Unemployment Services for Employers 
  3. On the Online registration card, select Request administrator access to an employer account
  4. Follow the system prompts to enter your information and upload the form

Managing your MyMassGov account

Find resources on how to set up a MyMassGov account, connect to services, manage your account information and multi-factor authentication, and more.

Instructions for using MyMassGov 

Contact

Phone
Call Department of Unemployment Assistance at (617) 626-5075
Online
Unemployment Services for Employers Log in as an employer or TPA 
Learn more about this organization 

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