Contacts
MassHealth Customer Service for Providers
Phone
Open Monday–Friday 8 a.m.–5 p.m.
The Details of How to create a new CWP account
What you need for How to create a new CWP account
To create a new CWP account, you will need access to the internet.
How to register How to create a new CWP account
To create a new account:
- Go to MassHealth Customer Web Portal (CWP)
- Click the Create New Account button.
- Fill out the required information on all sections.
- Click ‘Create Account’
- Your username and a verification link will be sent to your email address.
- From your email, click on the verification link.
- Login to CWP to add a valid Provider ID (PID/SL) number for the submitting provider.
- Enter a valid Provider ID (PIDSL) number for the submitting provider and their email address. Upon providing, select the ‘Add Provider’ button.
- The provider ID owner will be sent a notification via email and will have to approve your access.
Contact for How to create a new CWP account
Address
P.O. Box 278, Quincy, MA 02171
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Fax
(617) 988-8974