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Linking providers to a CWP account

Instructions for linking a provider to an existing Customer Web Portal (CWP) account

MassHealth Customer Service for Providers

The Details

What you need

You need to have a CWP account.

How to manage

  1. From the Homepage menu, click Profile
  2. Select the ‘Click here to Add/Delete a Provider’
  3. Add providers by entering a valid MassHealth Provider ID (PIDSL) and a confirmation email address. Upon providing, select the ‘Add Provider’ button.
  4. The provider ID owner will be sent a notification via email and have to approve your access.

Contact

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