Request a Microsoft M365 G5 license(s) to give end user(s) access to Microsoft M365 applications and services.
- This page, Microsoft M365 G5 License, is offered by
- Executive Office of Technology Services and Security
Microsoft M365 G5 License
The Details
Features
$$$ Please be advised that there is an associated agency cost per license for this product $$$
All end users currently supported by EOTSS have already been assigned a Microsoft M365 G5 license. Only use this request item if you are not currently supported by EOTSS. Click here to see if you are currently supported by EOTSS.
Microsoft M365 G5 license gives you access to the following Microsoft M365 applications and services:
- Includes Microsoft Office desktop applications, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power BI Pro, Audio Conferencing and advanced security and compliance capabilities.
- Intended for users who require the full Microsoft 365 productivity and collaboration experience.
Not sure what you need?
For additional information on Microsoft licensing, please see our Microsoft 365 Licensing and Mailbox Guidance page on mass.gov
Pricing
Please be advised that there is an associated agency cost per license for these products. Please see the EOTSS Chargeback page for details.
How to request
Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.
Service Level Expectation (SLE)
Microsoft M365 G3 License
| SLE | Responsibilities/Dependencies |
|---|---|
Fulfillment: 95% within 3 business days Not sure what you need? For additional information on Microsoft licensing, please see our Microsoft M365 G5 and Mailbox Licensing Guidance page on mass.gov. | Customer
EOTSS
|
More Info
Learn more about End User Support Services.
Manage Your Account
Locked out? You can reset your Active Directory (AD) password remotely on your own! If you have been locked out of your account, your password has expired, or you simply don't remember your password, refer to the guide below to reset your password.
Your Active Directory (AD) password is the same password you use to log in to your Commonwealth-issued device, Office 365 (O365) applications (including Outlook and Teams), Adobe applications, the Commonwealth VPN, and other Commonwealth-offered applications and services.
Learn about EOTSS password best practices and recommendations
Contact
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel