Replace your Massachusetts ID card

If your Massachusetts ID (Mass ID) has been lost or stolen, you should replace it as soon as possible.
The RMV will mail your replacement Mass ID to your mailing address on record with 5-7 days.

Registry of Motor Vehicles

Online

The Details of Replace your Massachusetts ID card

What you need for Replace your Massachusetts ID card

There are 3 ways you can request a replacement of your Mass ID. The quickest and easiest way is to order your replacement is online.  You will need to provide your:

  • Name
  • Date of birth
  • ID number or last 4 digits of your Social Security Number
  • Payment
  • Email address

You can also order a replacement over the phone or in-person. See below for specific requirements for these options.

Note: If you're a AAA member, you can also replace your Massachusetts ID at AAA. 

 

Fees for Replace your Massachusetts ID card

Name Fee Unit
Mass ID Replacement Fee $25 each

How to replace Replace your Massachusetts ID card

When ordering your replacement online, you will need to provide your:

  • Name
  • Date of birth
  • ID number or last 4 digits of your Social Security Number
  • Email address
  • Payment

Call our contact center:

(857) 368-8000

From area codes 339, 617, 781, and 857, or from outside Massachusetts

(800) 858-3926

From all other Massachusetts area codes

TTY: (877) 768-8833

For people who are deaf or hard-of-hearing (in Massachusetts)

You will need your:

  • Name
  • Date of birth
  • ID number or last four digits of your Social Security number

Bring your completed application, required documentation, and payment to:

Most RMV service centers accept cash, check, money order, and credit or debit cards. Since payment methods vary by location, check what’s accepted at the site you will be visiting.

More info about Replace your Massachusetts ID card

If your ID will expire in less than a year, you can renew your Massachusetts ID instead of replacing it. 

You cannot cancel or return a duplicate ID after ordering it.

Downloads for Replace your Massachusetts ID card

Contact for Replace your Massachusetts ID card

Online

Feedback

Did you find what you were looking for on this webpage? * required
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

Feedback