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Talk to my Ombudsman about a problem

Learn about how to find and speak with your local Ombudsman about a problem.

Executive Office of Elder Affairs (EOEA)

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An Ombudsman is an advocate. The ombudsman service offers a way for older adults to voice their complaints and have concerns addressed so they can live with dignity and respect.

Anyone can bring a complaint before the ombudsman. The complaint can be on behalf of a specific resident or on behalf of residents as a group.

How to find Talk to my Ombudsman about a problem

Anyone can bring a complaint before the ombudsman. The complaint can be on behalf of a specific resident or on behalf of residents as a group.

To contact an Assisted Living Ombudsman, call (617) 727-7750.

To contact a Community Care Ombudsman, call (617) 727-7750/711 TTY

To contact your local Long-Term Care Ombudsman, call (800) 243-4636

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