How to contact DCF
- Click here report suspected child abuse or neglect.
- Contact your local DCF office
- Contact Foster & Adoption Recruitment
- Questions about a case?
All area offices can be reached by calling the main office number and staff is on e-mail and checking voicemail remotely.
To report an allegation of child abuse and neglect during regular business hours, please call the Department of Children and Families area office that serves the city or town where the child lives. Between the hours 5 p.m. to 8:45 a.m. please call the Child-at-Risk hotline at 800-792-5200. For more information visit https://www.mass.gov/how-to/report-child-abuse-or-neglect.
For current and accurate information about COVID-19, visit the Department of Public Health’s website: https://www.mass.gov/COVID19 or call 2-1-1.