Pursuant to An Act Creating A Next-Generation Roadmap for Massachusetts Climate Policy, Chapter 8 of the Acts of 2021, the Department of Public Utilities maintains a database of written complaints received from customers and the public regarding gas competitive suppliers. The Department's database can be viewed below.
Database of Complaints
|Company Name||Category of Complaint||Date Complaint Received||Steps Taken to Address||Date Complaint Resolved|
The Department posts new complaints regarding gas competitive suppliers on a monthly basis. The Department has not received any such complaints since this database was established on June 25, 2021.