DCF COVID-19 Resources and Support

All area offices can be reached by calling the main office number and staff is on e-mail and checking voicemail remotely.

To report an allegation of child abuse and neglect during regular business hours, please call the Department of Children and Families area office that serves the city or town where the child lives. Between the hours 5 p.m. to 8:45 a.m. please call the Child-at-Risk hotline at 800-792-5200. For more information visit https://www.mass.gov/how-to/report-child-abuse-or-neglect.

For current and accurate information about COVID-19, visit the Department of Public Health’s website: https://www.mass.gov/COVID19 or call 2-1-1.

How to contact DCF

• Click here report suspected child abuse or neglect.

• Contact your local DCF office
   
• Contact Foster & Adoption Recruitment
   
• Questions about a case?

Additional Resources

For current and accurate information about COVID-19, visit the Department of Public Health’s website

Family Resource Centers

Massachusetts 2-1-1

Lifeline Services

DPH Domestic Violence Programs

DCF Data 03.01.20 to 09.30.21

Subsidized Telephone and Internet Connectivity Information

COVID-19 Resources for Youth and Young Adults

DCF Family Time Guidance for Parents

DCF Family Time Guidance for Foster Parents

DCF Family Time Guidance for Social Workers

DCF Family Time Guidance for Parents - Cape Verdean Creole

DCF Family Time Guidance for Parents - Haitian Creole

DCF Family Time Guidance for Parents - Spanish

DCF Family Time Guidance for Parents - Chinese

DCF Family Time Guidance for Parents - Portuguese