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E911 Surcharge

As of July 1st, 2015, you should see a monthly surcharge for 9-1-1 services on your telephone bill. You can learn about what that is and goes towards here.

E911 Surcharge

On June 29, 2018, the Department of Telecommunications and Cable (DTC) approved a petition to increase the monthly 9-1-1 surcharge from $1.00 to $1.50, effective January 1, 2019. The DTC also approved a reduction in the monthly surcharge back to $1.00, effective January 1, 2024. All telephone customers, regardless of wireless or landline, pay the monthly surcharge for each line capable of accessing the 9-1-1 system.

Additional Resources

Contact   for E911 Surcharge


Main (508) 828-2585
Training Department (508) 828-2587

Please send all training applications to this fax number


151 Campanelli Drive, Suite A, Middleborough, MA 02346

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