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Mobility Management in Massachusetts: a virtual forum

A virtual forum held February 3, 2022 on mobility management in Massachusetts

Navigating community transportation options can be confusing for older adults, people with disabilities, and others in need of a ride. Through using mobility management strategies, you can facilitate mobility - by working directly with consumers to help them become aware of and learn to use the options available to them, and/or by working with transportation providers and other stakeholders to coordinate and expand mobility options.

Held February 3, 2022, this forum featured examples of how local agencies integrate mobility management into their work. This virtual forum was co-hosted by MassDOT Rail and Transit, the Massachusetts Healthy Aging Collaborative, and MassMobility.

Table of Contents

Forum agenda and slides

  • Welcome & introduction – Rachel Fichtenbaum, MassMobility
  • Mobility management in a transition program – Sherry Elander, Westfield Public Schools
  • Mobility management at an Area Agency on Aging – Ruth Lindsay, SeniorCare
  • Mobility management at a Council on Aging – Maria Foster, TRIPPS, Brookline Council on Aging
  • Mobility management at a transit authority – Angie Constantino, Greater Attleboro Taunton Regional Transit Authority (GATRA)
  • Mobility management at the national level – Judy Shanley, National Center for Mobility Management and Easterseals
  • Funding for mobility management – Jenna Henning, MassDOT

Key resources and tools to support mobility management

Anyone who is helping older adults, people with disabilities, and others find and learn to use transportation options - and/or make those options more streamlined in the first place - is doing mobility management. Check out these tools to help you incorporate more mobility management into your work:

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