One Care Ombudsman (OCO) Reports to the Implementation Council

One Care Ombudsman (OCO) Reports

The One Care Ombudsman (OCO) is an independent office that helps individuals, including their significant others and representatives, address concerns or conflicts that may interfere with their enrollment in One Care or their access to One Care health benefits and services. More information about the OCO may be found on their website at: https://onecareombuds.org/

The OCO provides the One Care Implementation Council with periodic updates on the number and types of inquiries and complaints they receive. These updates are provided below. 

2018

My Ombudsman Presentation – November 13, 2018 (PDF)

My Ombudsman Presentation – November 13, 2018 (DOC)

One Care Ombudsman Presentation – May 8, 2018 (PDF)

One Care Ombudsman Presentation – May 8, 2018 (DOC)

One Care Ombudsman Presentation – January 9, 2018 (PDF)

One Care Ombudsman Presentation – January 9, 2018 (DOC)

2017

One Care Ombudsman Presentation — October 10, 2017 (PDF)

One Care Ombudsman Presentation — October 10, 2017 (DOC)

2016

One Care Ombudsman Presentation — December 16, 2016 (PDF)

One Care Ombudsman Presentation — December 16, 2016 (DOC)

One Care Ombudsman Presentation — September 16, 2016 (PDF)

One Care Ombudsman Presentation — September 16, 2016 (DOC)

One Care Ombudsman Presentation — June 17, 2016 (PDF)

One Care Ombudsman Presentation — June 17, 2016 (DOC)

2015

One Care Ombudsman Presentation — November 13, 2015 (PDF)

One Care Ombudsman Presentation — November 13, 2015 (DOC)

One Care Ombudsman Presentation — July 24, 2015 (PDF)

One Care Ombudsman Presentation — July 24, 2015 (DOC)

One Care Ombudsman Presentation — March 13, 2015 (PDF)

One Care Ombudsman Presentation — March 13, 2015 (DOC)

2014

One Care Ombudsman Presentation — September 12, 2014 (PDF)

One Care Ombudsman Presentation — September 12, 2014 (DOC)