Respond to a notice about changes to your unemployment eligibility

Learn what to do if you get a notice from the Department of Unemployment Assistance (DUA) that says we received new information that may affect your eligibility. This process is called redetermination.

What is a redetermination?

A determination is the decision DUA makes about your original application for unemployment benefits. You will be notified if DUA discovers new information about your claim at a later date.

Redeterminations are issued if:

1. There was an error in the original determination
2. You earned wages that were not reported in your application, and those wages change your eligibility for benefits
3. You received benefits based on false information you provided in your unemployment claim

Redeterminations can only be made within a year of the original determination in situations 1 and 2. In the third situation, the redeterminations can be made within 4 years of the original determination.

Next steps

If you get a notice that DUA received new information that may affect your eligibility:

1. Follow the instructions in the notice to provide any additional information about your claim.
2. If you do not want to share more information with DUA, you do not need to respond. DUA will make a decision based on the information they already have.

Changes to your benefits

If DUA notifies you that your eligibility may be affected based on new information, your benefits may change:

• If you are currently receiving benefits, you will continue to receive those until a decision is made.
• If the redetermination decision disqualifies you from receiving benefits, your payments will stop. You may need to repay DUA for any benefits you’ve already received.
• In some situations, you can apply for a waiver for unemployment benefit debt.