State services and applications that update information from MyMassGov

You successfully updated your profile information in MyMassGov. You may also need to change it in other state of Massachusetts services and applications to match. See a list of the services and applications that automatically update your information when you update your profile in MyMassGov.

Some state applications and services update the information in their files when you make profile changes in MyMassGov and others do not. If an application or service isn’t listed, its information will not be automatically updated. In this case, you can contact the agency directly if you would like to update your information.

Name updates in MyMassGov

These applications and services will update your name when you change it in your MyMassGov profile:

• Virtual Gateway- personal accounts

• Virtual Gateway- business accounts  *Note: Information will update for DCF mandated users only

If you don’t see the application you’re looking for and want to update your information, contact the agency directly. 

Email address updates in MyMassGov

These applications and services will update your email address when you change it in your MyMassGov profile:

• CrimeSOLV- business accounts

• Paid Family and Medical Leave (PFML)- personal and business accounts

• Unemployment Services for Employers- business accounts

• Virtual Gateway- business accounts- *Note: Information will update for DCF mandated users only

If you don’t see the application you’re looking for and want to update your information, contact the agency directly. 

Password or multifactor authentication (MFA) setting changes in MyMassGov

If you update your password or MFA settings in your MyMassGov profile, you do not need to update them in any service or application that you log into using your MyMassGov account.