An Ombudsman is an advocate. The service offers a way for older adults to voice their complaints and have concerns addressed so they can live with dignity and respect.
Find resources and information for Assisted Living Residence Consumers and Providers.
Find certified Assisted Living Residences (ALRs) in Massachusetts near you.
Councils on Aging are the 350 municipal agencies that provide local outreach, social and health services, advocacy, information and referral for older adults, their families and caregivers.
Dementia Friendly Massachusetts is a grassroots movement to make communities safe, inclusive and respectful for persons with Alzheimer’s disease, or a related dementia.
Senior Community Service Employment Program (SCSEP)
EOEA has a designated RAO who will receive and respond to your public records requests.
This program can help you care for a member of your family. A Caregiver Specialist will create a plan and give you tips and support.
The SHINE Program (Serving the Health Information Needs of Everyone) provides free health insurance information, counseling and assistance to all Massachusetts residents with Medicare.
Elder housing includes affordable supportive housing, shared living in congregate settings, and assisted living residences.
Home care services are available to help eligible elders continue to live independently and safely at home. The Home Care Program offers a variety of fee for service in home assistance based on income levels.
Senior Legal Helpline (800) 342-5297
MassHealth may provide health and dental care for people who are age 65 and older and individuals who need long-term-care services.
Services include nourishing meals, screening, education, and counseling, to help older people have healthy nutrition status. Meals are at congregate meal sites and through home-delivered meals to people 60+.
Options Counseling is a free service that helps an older adult or caregivers make decisions on supportive services. Finding help with personal care, household chores, transportation, nutrition or medication management can be challenging. Options Counselors are here to help!
Prescription Advantage provides prescription drug coverage for Massachusetts residents age 65 and older, as well as younger people with disabilities who meet income and employment guidelines.
Elder abuse includes physical, sexual, and emotional abuse, caretaker neglect, financial exploitation, and self neglect.