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Helpful Links & Resources

Links and Resources helpful to the Long-term Care Ombudsman program
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Helpful Resources

Executive Office of Aging & Independence (AGE) 
Checklists for deciding on a Long-Term Care Nursing Facility and Rest Home 
Paying for a stay in a nursing or rest home 
Nursing home survey performance tool 
Find & Compare Nursing Homes Hospitals & Other Providers Near You 
Mass Association of Residential Care Homes: Advocacy and Education  
The National Consumer Voice for Quality Long-Term Care 
Fact Sheet - Advocacy Suggestions for Nursing Home Residents and their Families  
Open DOCX file, 54.48 KB,  Fact Sheet - Advocacy Suggestions for Nursing Home Residents and their Families - accessible (English, DOCX 54.48 KB)
Open PDF file, 519.71 KB,  Abuse Fact Sheet (English, PDF 519.71 KB)
Open RTF file, 117.84 KB,  Abuse Fact Sheet - accessible (English, RTF 117.84 KB)
Piecing Together Quality Long-Term Care: A Consumer’s Guide to Choices and Advocacy  
Open DOCX file, 12.05 MB,  Piecing Together Quality Long-Term Care: A Consumer’s Guide to Choices and Advocacy - accessible (English, DOCX 12.05 MB)

File an Elder Abuse Complaint

File a complaint regarding a nursing home or other health care facility 
Open PDF file, 269.88 KB,  Assisted Living Residence Complaint Form (English, PDF 269.88 KB)

Applicable Massachusetts Regulations

105 CMR 150.00: Standards for long-term care facilities 
105 CMR 153.00: Licensure procedure and suitability requirements for long-term care facilities 
651 CMR 12.00: Certification procedures and standards for assisted living residences 
940 CMR 4.00 Attorney General’s Regulations 

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