Trial Court Office of Access, Diversity, and Fairness (OADF)

Timothy Linnehan, Esq., ADR Coordinator

The Massachusetts Trial Court offers court-connected Alternative Dispute Resolution (ADR) in every Trial Court Department, giving parties an option to resolve disputes outside of the courtroom.

Sheriece Perry, Esq., Director

Court Service Centers (CSC) provide free assistance, both in-person and virtually, to help court users navigate the court system by answering basic questions, helping with forms, explaining court rules and procedures, and connecting users to community resources.

The Trial Court Law Libraries (LL) serve the courts, attorneys, and the public by providing legal reference assistance, lending materials, and access to print and electronic legal resources.

Carolyn Goodwin, Esq., Director

The Office of Access to Justice and Court User Experience (A2J) serves as a court-wide information resource that partners with Trial Court and community stakeholders to assess, implement, and continuously improve programs and initiatives designed to enhance the court user experience and expand access to justice for all.

Dr. Sybil Martin, Director

The Department of Court Records and Transcripts oversees the transcription of electronically recorded courtroom audio, prepares transcripts for all cases in response to requests from judges, attorneys, and the public (including low-income and self-represented litigants), and manages the storage of all court records.

Taneekah Freeman, M.S., Acting Director

The Office of Diversity, Equity, and Inclusion (ODEI) advances internal DEI efforts across the Massachusetts Trial Court by serving as the main resource for DEI information and best practices, offering training to boost employee awareness and skills, and guiding staff and leadership on cultivating inclusive workplaces.

Ailene Concepcion, M.S., Director

The Office of Language Access ensures equitable access to justice for all court users by recruiting, training, and certifying court interpreters and assigning them to courts across Massachusetts. OLA promotes inclusivity for Limited English Proficient individuals through interpretation services and translation of Trial Court forms, documents, and signage.