Skip to main content

Paid Family and Medical Leave for Health Care Providers

Learn about the important role and responsibilities you'll have as part of Massachusetts' Paid Family and Medical Leave program.

As a health care provider, you play an important role in maintaining the integrity of the Paid Family and Medical Leave program. We'll rely on the information you provide about your patients to approve applications for family and medical leave.

What would you like to do?

Top tasks

Health care provider responsibilities for Paid Family and Medical Leave  Health care provider toolkit and forms  FAQs for health care providers 

What you need to know

Filling out the Certification of Your Serious Health Condition form  Filling out the Certification of Your Family Member's Serious Health Condition form  PFML Instructional Webinars for Health Care Providers 

Contact Information

Phone

Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. Call Department of Family and Medical Leave, Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. at (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Fraud Reporting Hotline: Call Department of Family and Medical Leave, Fraud Reporting Hotline: at (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

For questions about contributions and exemptions: Call Department of Family and Medical Leave, For questions about contributions and exemptions: at (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Online

Create an account or log in 
Join our mailing list 
Report Employer PFML Notification Failure 

Related Services

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback