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Paid Family and Medical Leave Help Center

Paid Family and Medical Leave resources for Massachusetts employees, employers, and health care providers.

Paid Family and Medical Leave provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations. Find self-help resources like flyers, forms, and calculators.

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Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. Call Department of Family and Medical Leave, Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. at (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Fraud Reporting Hotline: Call Department of Family and Medical Leave, Fraud Reporting Hotline: at (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

For questions about contributions and exemptions: Call Department of Family and Medical Leave, For questions about contributions and exemptions: at (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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