Paid Family and Medical Leave Help Center | Mass.gov

Log in links for this page

Create a paid leave account or log in

This page, Paid Family and Medical Leave Help Center, is part of

Paid Family and Medical Leave in Massachusetts

This page, Paid Family and Medical Leave Help Center, is offered by

Department of Family and Medical Leave

Paid Family and Medical Leave provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations. Find self-help resources like flyers, forms, and calculators.

General resources

For employees

One-pagers, forms, and other resources.

For employers

One-pagers, documents, and other resources.

For health care providers

One-pagers, forms, and other resources.

Open PDF file, 4.43 MB, for PFML Medical Provider Toolkit (PDF 4.43 MB)
Open PDF file, 660.12 KB, for Certification of your Serious Health Condition form (PDF 660.12 KB)
Open PDF file, 649.7 KB, for Certification of your Family Member's Serious Health Condition form (PDF 649.7 KB)

Contact Information

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Online

Create an account or log in

Sign up for our newsletter

Report Employer PFML Notification Failure