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Paid Family and Medical Leave Help Center

Paid Family and Medical Leave resources for Massachusetts employees, employers, and health care providers.

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Paid Family and Medical Leave provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations. Find self-help resources like flyers, forms, and calculators.

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General resources

For employees

One-pagers, forms, and other resources.

For employers

One-pagers, documents, and other resources.

For health care providers

One-pagers, forms, and other resources.

Contact Information

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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