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Pipeline Safety Information

Learn what to do if you smell gas, need to report a Dig Safe violation, or want to dig safely without causing a Dig Safe violation.

It’s important that our natural gas pipelines are safe and secure. The information here can help you carry out a construction project without damaging pipes, learn what to do if something goes wrong, and better understand your home’s natural gas equipment.

What would you like to do?

Top tasks

Report a Dig Safe violation or damage  Apply to blast at a quarry near a natural gas line 

What you need to know

What to do if you smell gas  Gas meter testing and replacement  View a table of Pipeline incidents  View Pipeline incident reports  Pipeline Safety Division contact information  Pipeline Safety Division laws, regulations, and resources  Learn about natural gas distribution in Massachusetts 

Contact Information

Address

Department of Public Utilities
One South Station, 3rd Floor, Boston, MA 02110
Directions

Phone

Call Pipeline Safety Division at (617) 305-3537

Online

Email Pipeline Safety Division at PipelineSafety.Questions@mass.gov

Related Services

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