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Regulation

Regulation  207 CMR 13.00: Consumer protection from the unauthorized changing of local or long distance telephone service providers

Date: 09/08/2017
Organization: Department of Telecommunications and Cable
Regulatory Authority: MGL c. 93, §§ 109(c)(4), 110(k), 113(e)
MGL c. 159, § 12E(b)
Official Version: Purchase the official print version

207 CMR 13.00 establishes rules and regulations implementing the Massachusetts "anti-slamming" statute; specifically, governs the conduct of third party verification (TPV), informal dispute resolution procedures for customer complaints, and the establishment of a record of complaints.

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Downloads   for 207 CMR 13.00: Consumer protection from the unauthorized changing of local or long distance telephone service providers

Open PDF file, 145.78 KB,  207 CMR 13: Consumer protection from the unauthorized changing of local or long distance telephone service providers (English, PDF 145.78 KB)

Contact   for 207 CMR 13.00: Consumer protection from the unauthorized changing of local or long distance telephone service providers

Online

Library locations and phone numbers 
Chat with a law librarian online 
Email a reference librarian: Email Trial Court Law Libraries at masslawlib@gmail.com

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