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Regulation  560 CMR 5.00: Establishing certification requirements for enhanced 911 telecommunicators, governing emergency medical dispatch, and establishing 911 call handling procedures

Date: 04/12/2024
Organization: State 911 Department
Regulatory Authority: MGL c. 6A, § 18B
MGL c. 30A
Official Version: Purchase the official print version

560 CMR 5.00 establishes certification requirements for enhanced 911 telecommunicators, provides for standards governing emergency medical dispatch, and establishes 911 call handling procedures to maximize 911 telecommunicator proficiency and to provide enhanced public safety benefits to the citizens of the Commonwealth.

Download a PDF copy of the regulation below.

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Open PDF file, 262.17 KB,  560 CMR 5: Establishing certification requirements for enhanced 911 telecommunicators, governing emergency medical dispatch, and establishing 911 call handling procedures (English, PDF 262.17 KB)

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Online

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Email a reference librarian: Email Trial Court Law Libraries at lawlibraries@jud.state.ma.us

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