Regional Coordinating Councils for community transportation

Voluntary coalitions of transportation providers, planners, human service providers, and advocates collaborating to identify and address regional transportation needs.

Regional Coordinating Councils are voluntary advisory bodies, providing a forum for open discussion, information exchange, and articulation of local and regional transportation priorities. RCCs provide an opportunity for a wide-range of local stakeholders to periodically come together to:

  • Identify unmet needs, formulate regional priorities, and build coalitions around new transportation projects
  • Coordinate existing services at the local level in order to serve more people and increase sustainability of services
  • Communicate local unmet needs and mobility priorities to planning agencies, MassDOT, and other state agencies
  • Raise awareness of the important role that community transportation services play for everyone

Each Regional Coordinating Council is different and reflects local priorities. Regional boundaries are not rigid, and towns may choose to participate in more than one RCC.

RCC map

Regional Coordinating Councils cover most regions of Massachusetts

RCC activities and contact Information

RCC Region and Contacts Activities

Berkshire County RCC

Joe Harrington

Erica Girgenti
Adams Council on Aging

Boston Core RCC (includes Brookline)

David Hoff
Institute for Community Inclusion

  • Helped launch TRIPPS program in Brookline and Newton to connect seniors to transportation options and educate seniors about how to ride public transit

Boston North RCC

Vida E. Poole
Mystic Valley Elder Services

  • Compiled a local transportation inventory and shared data with Ride Match

Brockton RCC

Ray Ledoux
Brockton Area Transit Authority

  • Conducted a needs assessment survey
  • Completed a Regional Transit Plan

Cape and Islands RCC

Kristen Boyd
Cape Cod Regional Transit Authority
508-775-8504 ext. 208

  • Conducted a needs assessment survey and a rider survey, identified infrastructure as a key barrier
  • In response, the Cape Cod Regional Transit Authority and Cape Cod Commission partnered on a bus stop study to analyze barriers to access and opportunities for improvement

Central Mass RCC

Connie Mellis
Central Massachusetts Regional Planning Commission

  • Members educated each other about existing services to address lack of information about services
  • Held a forum to share information about local transportation services with staff of human service agencies

Franklin County RCC (meets as part of the FRTA Transit Advisory Committee)

Michael Perreault
Franklin Regional Transit Authority
413-774-2262 ext. 105

  • Compiled an inventory of transportation services 
  • Conducting a Ride the Bus Campaign to help publicize transit services and increase ridership
  • Exploring options to start a travel instruction program

Greater North Shore RCC

Mark Whitmore
North Shore Career Center

Valerie Parker Callahan
Greater Lynn Senior Services

Created working groups to address:

  • employment transportation in Saugus
  • older driver discernment and safety and driving cessation
  • falls prevention in mobility management
  • development of resources to help people learn about transportation options

Hilltown RCC (rural western Hampden & Hampshire Counties)

Kate Bavelock
Hiltown Community Development Corporation

  • Conducted a transportation needs assessment survey of area residents and received over 800 responses
  • Operating the Hilltown Easy Ride

Merrimack Valley RCC

Betsy Goodrich
Merrimack Valley Planning Commission

  • Working with the Amesbury Council on Aging to develop a video explaining how to ride the Merrimack Valley Regional Transit Authority system

MetroWest RCC

Carl F. Damigella
MetroWest Regional Transit Authority

Craig Coleman
Town of Framingham Disability Committee

  • Conducted needs assessment

Minuteman RCC

Doug Halley
Town of Acton

Franny Osman
Transportation Advocate

  • Discussed accessible transportation alternatives such as wheelchair-accessible taxis
  • Heard a presentation on the Westborough shuttle in preparation for launching new fixed-route service in Acton

Neponset Valley RCC (Sharon/Dedham/Norwood area)

Karen Dumaine
TransAction Associates, Inc.

Sheryl Leary

  • Heard presentations from the Norwood League of Women Voters on their transportation inventory
  • Heard presentations on local travel training and Orientation & Mobility services
  • Developing an inventory of transportation services 
  • Heard presentations on transportation programs that have successfully met local challenges

North Central RCC

Bonnie Mahoney

  • Hosted a training in partnership with local hospitals to educate staff on transportation options in the region
  • Launched a travel instruction program for the region that is a partnership between transit and local human service agencies
  • Collaborating with the CHNA9 on healthcare transportation coordination
  • Helping to update the Coordinated Plan in 2018

Pioneer Valley RCC

Jennifer Lee

  • Compiled an inventory of transportation services in the region
  • Exploring opportunities to partner with healthcare organizations on medical transportation
  • Hosted an event on the potential for technology to improve healthcare transportation
  • Cosponsored a Transportation Speak-Out with Stavros Center for Independent Living

Quaboag Valley RCC

Gail Farnsworth French
Quaboag Valley Community Development Corporation

South East RCC on Transportation (SERCCOT)

Angie Azevedo
508-824-1367, ext. 221

  • Convened a forum on healthcare transportation in November 2014 and a forum on transportation to employment and education in November 2015
  • Working on increasing coordination in Wareham
  • Planning an outreach initiative to raise awareness of healthcare transportation services and other transportation services in the region
  • Exploring options to partner with community colleges to increase transportation services for students


RCC history

RCCs were a key recommendation of the 2012 Final Report of the Community, Social Service, and Paratransit Transportation Commission. This Commission was convened under an Executive Order in 2011, asking state agencies to work together to identify ways to improve the quality and efficiency of paratransit and community transportation services. MassDOT's Rail and Transit Division partnered with the EOHHS MassMobility initiative to collaborate with champions in regions across the state to launch 16 RCCs starting in December 2013. Wherever possible, RCCs were built on previous coordination efforts.

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