Automobile Insurance

What would you like to do?

Top tasks

Basics of Auto Insurance  Massachusetts Consumer Bill of Rights for Automobile Insurance   Frequently Asked Questions about Auto Insurance Claims 

What you need to know

Massachusetts Auto Insurance Plan (MAIP)  Auto Insurance Premium Comparisons  Accident Forgiveness   Tips For Teen Driving   Coordination of Benefits 

Contact Information

Division of Insurance Consumer Service Unit

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Address

1000 Washington Street, Suite 810, Boston, MA 02118

Directions 

Phone

Call Division of Insurance Consumer Service Unit at 617-521-7794

Open Monday to Friday 8:45 am-5:00 pm

Related Services

• Other Vehicle Insurance 
• Lemon Laws 
• Merit Rating Board (MRB) 
• The Board of Appeal 

Additional Resources for Automobile Insurance

Open file for 2021 Automobile Group Marketing Plan Rate Deviations - Automobile Group Discounts

Open file for Motor Vehicle Insurance Installment Payment Plans

Open file for Massachusetts Registry of Motor Vehicles

Open file for Massachusetts Consumer Guide: Mechanics of Auto Repair

Open file for Massachusetts law about auto insurance

Open file for National Highway Traffic Safety Administration