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Handbook

Handbook  MassHealth Provider Handbook

This tool is meant to give MassHealth network providers a basic understanding of topics like member eligibility, claims, provider regulations, and integrity expectations that will help them in conducting business with MassHealth.

Organization: MassHealth
Date published: July 29, 2022
Last updated: August 21, 2026

Welcome

Thank you for joining the MassHealth Provider Network! This MassHealth Provider Handbook is intended for both new and existing providers. The handbook provides a general overview of MassHealth provider requirements to help you serve MassHealth members. While this document touches on many subjects, it is not the sole source of information for these topics. Review the provider regulations assigned to your provider type, and use this handbook as a reference tool and resource document that will help point you to additional information.

At the bottom of this page is a PDF version that can be downloaded.

What’s in the Provider Handbook?

  • A section with information for providers joining MassHealth for the first time
  • A section with information for existing providers
  • Additional reference tools for MassHealth contracted providers
  • Sections pointing to other provider resources

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