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Check the Status of Your MA Income Tax Refund

Find out how to get the latest information about your Massachusetts personal income tax refund with MassTaxConnect.
Check the status of your refund with MassTaxConnect  Avoid Income Tax Refund Delays 

Contacts

DOR Contact

Phone

Tax Department Call DOR Contact, Tax Department at (617) 887-6367
Toll-free in Massachusetts Call DOR Contact, Toll-free in Massachusetts at (800) 392-6089

9 a.m.–4 p.m., Monday through Friday

Online

Contact DOR 
Log in to MassTaxConnect 
Sign up for DOR updates 
Translation Help 

The Details

What you need

Updated: August 21, 2023

To check the status of your personal income tax refund, you’ll need the following information:

  • Tax year of the refund
  • Your Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN)
  • Refund amount.

Refund Timeline

E-filed ReturnPaper Return
  • Take about 4-6 weeks for direct deposit requests 
  • If a paper check was
    requested, add another week.
  • Take about 8-10 weeks for direct deposit requests 
  • If a paper check was
    requested, add another week.

How to check

Visit Check the status of your refund on MassTaxConnect.

If you don't have access to MassTaxConnect, you may call:

  • (617) 887-6367 or
  • Toll-free in Massachusetts (800) 392-6089.

More info

Most tax filing errors can be avoided by e-filing your tax return.

When you e-file:

  • Calculations are done for you
  • The correct schedules are included, and
  • Processing is faster, resulting in faster refunds.

If you file on paper, please avoid these common mistakes.

Contact

Phone
Tax Department Call DOR Contact, Tax Department at (617) 887-6367
Toll-free in Massachusetts Call DOR Contact, Toll-free in Massachusetts at (800) 392-6089

9 a.m.–4 p.m., Monday through Friday

Online
Contact DOR 
Log in to MassTaxConnect 
Sign up for DOR updates 
Translation Help 

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