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Explore filing options for Massachusetts personal income tax returns

Electronic filing is the fastest way to get your refund. You may qualify to file online for free. Check the "By Mail" section for proper mailing addresses if you send in a paper return.

DOR Contact

Phone

8:30 a.m.–4:30 p.m., Monday through Friday

The Details of Explore filing options for Massachusetts personal income tax returns

What you need for Explore filing options for Massachusetts personal income tax returns

To file your Massachusetts tax return, you may need the following:

  • Personal information including:
    • Legal name(s)
    • Birthdate(s)
    • Social Security number(s)
  • All tax documents and records
  • Child care information
  • Last year's federal and state tax returns
  • Bank account and routing numbers for electronic payment or direct deposit of your refund

Get ready to file your Massachusetts tax return provides a more specific guide.

For free filling options for Massachusetts personal income tax, please read "E-file your personal income taxes for free."

To learn which software vendors are approved by DOR, please read "Learn about approved software for self-prepared tax returns."

For paper returns visit Personal Income tax forms and instructions.

How to file Explore filing options for Massachusetts personal income tax returns

E-filing is the fastest way to file your tax return.

For free filling options for Massachusetts personal income tax, please read "E-file your personal income taxes for free."

To learn which software vendors are approved by DOR, please read "Learn about approved self-tax preparation software."

If you choose to file on paper, choose the correct mailing address to submit a complete, signed copy of your Massachusetts tax return.

If you are due a refund, send your Form 1 or Form 1-NY/PY to:

     Massachusetts DOR
     PO Box 7000
     Boston, MA 02204

If you need to make a payment with your return, send your Form 1 or Form 1-NR/PY and payment to:

     Massachusetts DOR
     PO Box 7003
     Boston, MA 02204

If using a courier service such as FedEx, DHL, please send your Form 1 or Form 1-NR/PY (with or without payments) to:

Massachusetts DOR
200 Arlington Street
Chelsea, MA 02150

More info for Explore filing options for Massachusetts personal income tax returns

Payment Agreements: If you can’t make your tax payment in full, pay as much as you can with your tax return. After you are billed for the balance, you can set up a payment plan online through MassTaxConnect or by calling (617) 887-6367. 

To set up a payment plan with MassTaxConnect, you need to:

  1. Log into MassTaxConnect. If you don't have a MassTaxConnect account, choose “Create my username” to set up one. 
  2. Under the “I Want To” tab, choose the option “Request a Payment Plan.”

If you owe $5001 or greater, a payment agreement cannot be set up with MassTaxConnect. You would need to set up a payment agreement by calling Collections at (617) 887-6400.

Visit DOR payment agreement frequently asked questions

Contact for Explore filing options for Massachusetts personal income tax returns

Phone

8:30 a.m.–4:30 p.m., Monday through Friday

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