How to get help
- Go to the MyMassGov Help Center if you have questions about how to do something in your MyMassGov account, such as setting up or resetting multifactor authentication (MFA), changing your password, or updating your personal information
Find ways to get support by searching the help contact information below. You can search by category (personal or business) or by a service or application's name, agency, or description. If support information is listed as N/A, the agency does not offer that type of help.
Help contact information
Contact
| Date published: | August 23, 2023 |
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| Last updated: | September 2, 2026 |
Related
- MyMassGov Privacy Notice
- Create a MyMassGov personal account
- Create a MyMassGov business account
- Set up multifactor authentication (MFA) for a MyMassGov account
- Reset multifactor authentication (MFA) for MyMassGov
- Change your multifactor authentication (MFA) settings for MyMassGov
- Change the password for your MyMassGov account