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COVID-19 Resources and Guidance for Municipal Officials

This page provides city and town officials with municipal finance guidance related to the current state of emergency.

The resources below provide guidance for city and town officials on the municipal finance and governance aspects of the coronavirus outbreak (COVID-19.) The Division of Local Services will update the list as new resources become available.

City and town officials may contact DLS for urgently needed guidance by using our special email account: 

This page was last updated 4/7/2020 at 1:30 PM

Table of Contents

DLS Services

  • Most DLS staff are working remotely and can be contacted by email. Click here to find staff email addresses using the DLS Staff Directory
  • Telephone services have been temporarily suspended, including our DLSLaw Attorney Hotline. The DLSLaw email account has also been suspended; urgent municipal finance and regulatory questions can be emailed to
  • We urge all municipal officials not already receiving DLS notifications to use this page to sign up for DLS Alerts now. DLS will issue important information (Alerts, Bulletins, IGRs and more) using this email distribution list. 
  • For information on personal income tax or child support, visit the Department of Revenue's COVID-19 page

Emergency Expenditures and Fiscal Resources

This section provides guidance on emergency expenditures related to COVID-19.

For emergency spending authorization, please send an email to the Director of Accounts at and we will respond as soon as possible.

Additional Resources

Public Health and Safety

Information related to municipal public health and safety departments.

Additional Resources

Open Meetings

Information on general governance and changes to open meeting laws.

Additional Resources

Additional Resources

MEMA Federal Disaster Declaration Information

Guidance From Other Agencies

Information and guidance from other Commonwealth agencies and organizations that may be helpful to cities and towns.

Additional Resources

Cybersecurity Resources

FBI Warns of Teleconferencing and Online Classroom Hijacking During COVID-19 Pandemic (3/30/20)

Telework cybersecurity advice for cities and towns (MassCyberCenter 3/19/20)

Cybersecurity and Infrastructure Security Agency (CISA) COVID-19 Resource Page provides resources including guidance on teleworking, defining critical infrastructure and encouraging user vigilance.

COVID-19 Security Resource Library from (National Cyber Security Alliance)

This library from NCSA features free information on current scams, cyber threats, remote working, disaster relief, and more.

Additional Resources

Date published: March 20, 2020
Last updated: April 7, 2020