TNC Division

The Transportation Network Company (TNC) Division of the Department of Public Utilities oversees rideshare companies, rideshare services, and rideshare drivers in Massachusetts.

TNC Division Operational Status

The TNC Division is not scheduling in-person appointments at this time, however the Division is available to answer questions and return phone calls.  To reach the Division, you can contact us using our Ask the TNC Division form or you can leave a voicemail at (617) 305-3569 with your name, driver license number, your question, and a call-back number.  We will respond as soon as possible.

Quick Links

Contact Us

Address

Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110

Phone

Please leave a voicemail and we will return your call

Who we serve

The TNC Division's highest priority is public safety. The TNC Division serves:
  • TNC customers by ensuring that TNC drivers are qualified and operate safe vehicles;
  • TNCs by establishing requirements for all TNCs operating in Massachusetts; and
  • TNC drivers by providing background check clearance certificates and appeals of denials.

Recent news & announcements

Press Release

Baker-Polito Administration Launches Innovative Transportation Network Company Ride Data Website  

5/01/2018 Executive Office of Energy and Environmental Affairs

Massachusetts Home to 64.8 Million Rideshare Trips in 2017

Related organizations

Image credits:  Shutterstock
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