201 CMR 19: Customized wheelchair arbitration

Date: 06/15/2018
Organization: Office of Consumer Affairs and Business Regulation
Regulatory Authority: M.G.L. c. 93, § 107
Official Version: Purchase the official version

201 CMR 19.00 sets forth the procedures for the operation and administration of a state administered, customized wheelchair arbitration program. It is designed to promote the speedy, efficient, and fair disposition of disputes arising from a consumer's private purchase or lease of a new, but defective, customized wheelchair when the consumer has paid all or some costs out of pocket.

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