Carpools, taxis, and on-demand ride-hailing services (formally known as Transportation Network Companies) can help provide transportation for older adults, people with disabilities, veterans, low-income commuters, and others who need a ride in Massachusetts.
Carpools and vanpools
Taxi and livery
Taxis and livery services can help you get around town or get from the bus stop to your final destination.
- Some cities and towns offer taxi vouchers to help seniors and people with disabilities afford the fares
- Ride Match - find taxi and livery companies in your area, as well as other transportation options
- Wheelchair-Accessible Taxicabs - report on strategies to help make wheelchair-accessible taxis available to consumers
Transportation Network Companies (TNCs)/ On-Demand Ride-Hailing
What is a TNC?
- TNCs are on-demand ride-hailing companies that use smartphone apps to connect riders with drivers. Drivers typically drive their own cars. On-demand means that riders do not need to book in advance - they summon the ride when they're ready to go.
- Common examples include Lyft and Uber
- Do TNCs serve your town? Check out this data on usage by municipality to see how many rides were offered in your city or town last year
TNCs for older adults, people with disabilities, and low-income individuals
- TNC partnerships - some organizations contract or partner with TNCs to subsidize trips for older adults, people with disabilities, or low-income individuals
- TRIPPS offers free ridehailing classes to seniors at Councils on Aging on how to use Uber and Lyft
- GoGoGrandparent books TNC trips for individuals without smartphones