Department of Mental Health Community Licensing Division

DMH Community Licensing Division

A program license is required for any program including private programs operated or contracted by the Department which operates a residential site and is organized primarily to provide treatment, rehabilitation, support and supervision for mentally ill persons

Community Licensing Guidelines, Regulations, Applications, and Documents

Person Served Rights/Report a Complaint

If you wish to submit a complaint concerning a licensed private or residential program in the Commonwealth of Massachusetts, complete the complaint form and email to or mail to:

Director of Community Licensing
Department of Mental Health
167 Lyman St. Westborough, MA 01581

Contact Us

Kim Clougherty
Director of Community Services

Jennifer Evans
Director of Community Licensing/ Program Evaluation