About the Department of Transitional Assistance

Learn more about the Department of Transitional Assistance, including rules, regulations and other resources.

Mission: The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency.

The Department serves 1 in 9 people in the state with food and economic assistance and opportunities to find jobs and further their training.

The Department's 1,600+ staff help clients by processing benefits, connecting clients with resources, ensuring programs are operating well, providing legal counsel, developing policy, and holding fair hearings. More than 80% of the Department’s employees work in one of our 22 local Transitional Assistance Offices.

Find out more about the rules that govern DTA's work and resources available to you.

Contact Information


The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.


DTA Document Processing Center (617) 887-8765

Locations for About the Department of Transitional Assistance

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