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About the Department of Transitional Assistance (DTA)

Learn more about DTA, including rules, regulations and other resources.

DTA serves one in six Massachusetts residents with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

The Department serves people across the Commonwealth, including children, elderly people, and people with disabilities. Many of those who receive benefits from the Department work.

Mission: DTA assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency.

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All other tasks

Contact the Commissioner's Office  Find a Local Office  Read the Organizational Chart 

What you need to know

Legal Notices  Policies and Procedures  Regulations  Legislative Reports 

Contact Information

Phone

DTA Assistance Line Call Department of Transitional Assistance (DTA), DTA Assistance Line at (877) 382-2363

The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.

Online

DTA office phone directory 
Download the DTA Connect Mobile App 
DTA Connect website 

Fax

DTA Document Processing Center (617) 887-8765

Locations

Location Details

Related Services

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