Official websites use .mass.gov
A .mass.gov website belongs to an official government organization in Massachusetts.
Secure websites use HTTPS certificate
A lock icon ( ) or https:// means you've safely connected to the official website. Share sensitive information only on official, secure websites.
ServiceNow is the IT support platform for Commonwealth employees. You can use ServiceNow to report IT issues, request a wide range of digital and security services and products, and even learn how to resolve IT issues on your own!
Request a new DigiCert SSL Certificate
Request to deprovision an employee, contractor, intern, etc.
Request to provision an employee, contractor, intern, etc.
Commonwealth Virtual Private Network (VPN) access.