EOTSS Product and Service Catalog: Application Services

This service includes the full range of application data administration activities, including ServiceNow data imports/exports, conversions and testing.

The ServiceNow team provides customers the full range of ServiceNow application development and data administration activities, including consultation throughout the entire process.

The TSS ServiceNow team provides technical support and maintenance services for both EOTSS end users and Agency/Secretariat IT help desks/support personnel.

The ServiceNow team will help you create a report and/or dashboard, or provide one directly to you, on general data contained in ServiceNow.

Add a new item to a Catalog.

ServiceNow is the IT support platform for Commonwealth employees. You can use ServiceNow to report IT issues, request a wide range of digital and security services and products, and even learn how to resolve IT issues on your own!

Update an existing item in a Catalog.

Request changes to your existing ServiceNow account

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