Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
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How to Spot Popular Scams  

3/20/2025 Office of Consumer Affairs and Business Regulation

Keep up with popular scams so you can protect yourself from criminals.

Graphic with headline "How to Spot a Scam."

Consumer Protection Week: How Do OCABR and its Agencies Help You?  

3/03/2025 Office of Consumer Affairs and Business Regulation

The Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) and its five agencies work hard to protect consumers. Here are some of the ways they may help you.

Dark blue graphic with the title Consumer Protection.

Lemon Law: What You Need to Know in Case You Buy a Car that Is a Lemon  

2/19/2025 Office of Consumer Affairs and Business Regulation

If you purchased a defective car, the Lemon Law may help protect you. However, act fast! Lemon Law has deadlines and eligibility requirements you must meet.

Illustration of yellow car with headline, Sour Deal? Lemon Law Could be the Answer.

Data Breaches: How Can Consumers Be Proactive and Reactive?  

2/06/2025 Office of Consumer Affairs and Business Regulation

Protect your data so you are less likely to be involved in a data breach and react quickly if a breach occurs.

Open lock on top of a keyboard with headline that says Data Breaches.
Cell phone with Cash App logo visible.

Be Prepared! Fire Damage Insurance Tips for Homeowners  

1/15/2025 Office of Consumer Affairs and Business Regulation

While Massachusetts has not historically seen the types of destructive wildfires like those in the western part of the country, it is always good to be prepared.

Stay Informed: Cable Rate Increases, Billing Changes, and How to Save Money  

12/23/2024 Office of Consumer Affairs and Business Regulation

The Massachusetts Department of Telecommunications and Cable (DTC) is here to help you navigate rising telecom and cable costs.

Blue rectangle with white satellite tower and yellow dollar sign with the headlines Cable Rate Increases and How to Save Money

Charity Check: Avoid Donation Scams with These Tips  

11/20/2024 Office of Consumer Affairs and Business Regulation

Not all charities asking for donations are legitimate. Here's what you need to know before you give.

Illustration of a man stealing a credit card and a hand putting money in a bank. Headline says, "Avoid Donation Scams!"

Shop Smart: Tips for Making Safe Online Purchases  

11/05/2024 Office of Consumer Affairs and Business Regulation

Some online offers might be scams, so it’s important to shop smart and stay safe.

Illustration of a green laptop on a desk with an image on-screen of a person lying down and shopping on their phone. Headline says, "How to shop safely online."

Don't Fall for a Social Media Scam  

10/23/2024 Office of Consumer Affairs and Business Regulation

Understanding the latest scam tactics is vital for protection from online predators.

White, yellow, and dark blue illustration with the headline "Social Media Scams" in the center and man on a laptop in left corner.